Q. How do I register my disability or medical requirements?

If you do have any disability or medical requirements, please let us know at the time of booking or as soon as the need is known. We will then send you a questionnaire, by email, to complete and return as well as a fact sheet containing some useful and essential information about your holiday.

If you have booked with a Travel Agent please contact them to request a questionnaire on your behalf. If you have booked direct, please visit our website for contact details. 

You can access a copy of our fact sheet here. P&O Fact Sheet

We ask that you complete and return the questionnaire as soon as possible and ideally, no later than 14 days before departure; this is to ensure there is sufficient time to be able to contact you should we need to discuss any of the information that has been provided.

If you have a medical requirement only and there is less than 14 days to departure, please call our Medical team on 02380 655297 (calls charged at local rate) to discuss your requirements

Was this helpful to you?

Please rate this answer by selecting one of the options

Can't find what you are looking for?

This website uses cookies to give you the very best user experience. By using our website, you agree that we can place cookies on your device. For more information see the 'About Cookies' link at the bottom of this page.


This browser is not fully supported

The P&O Cruises website is optimised for modern web browsers. It may not fully support your version of browser. If so, some functionality including forms and secure areas of the site will not function properly and you may need to upgrade or change browser.