Q. How can I ensure I receive my benefits on board?

Please ensure you quote your membership number at the time you are placing your booking.

To confirm that your loyalty tier is correct before you board to ensure you enjoy all the benefits you are due. You can check your loyalty tier on the Cruise Personaliser. If you find the details are not correct, simply email loyalty@pocruises.com.

If you are not yet a member of the Peninsular Club but would like to know more about it, please visit our dedicated Peninsular Club website (pocruises.com/loyalty) where it is all explained – from how the scheme
works to the benefits of each tier.

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