Q. How can I provide feedback or complain about the service I have received?

If you wish to contact us with a complaint, either prior to or after your cruise, please speak to a member of our team on 0345 355 5111 selecting option 4 (Calls cost 3p per minute plus your telephone company’s network access charge).  Alternatively you can write to us using the addresses below.  

Guest Relations
P&O Cruises
Carnival House
100 Harbour Parade
Southampton
SO15 1ST

or please visit the Customer Support area of our website.

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