Q. What is my membership number?

Your membership number (also known as your URN or Unique Reference Number) consists of two letters, five numbers and one letter at the end eg, FA00000A.

Your membership number will be quoted at the top of any mailings that we send.

When logging in online (https://www.pocruises.com/myaccount/) your membership number will be displayed under "manage your details".

If you are unable to locate this number please contact us on 0345 355 5111* with your full name (as per passport) and your full address.

(*local call charges apply)

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