Q. Why do I have two membership numbers?

Duplicate membership numbers can occur when your membership number has not been applied when making future bookings and the system will automatically generate a new membership number.

This could result in your benefits not being received on board and your cruise history will be incomplete. Please ensure you always quote your membership number at the time of booking, if booking with a Travel Agent ensure you ask for your membership number to be applied to your booking.

If you do notice that you have two membership numbers please call our Contact Centre who will be more then happy to assist you. Please visit our website for contact details.

Was this helpful to you?

Please rate this answer by selecting one of the options

Can't find what you are looking for?

This website uses cookies to give you the very best user experience. By using our website, you agree that we can place cookies on your device. For more information see the 'About Cookies' link at the bottom of this page.

Close

This browser is not fully supported

The P&O Cruises website is optimised for modern web browsers. It may not fully support your version of browser. If so, some functionality including forms and secure areas of the site will not function properly and you may need to upgrade or change browser.