Q. Why do I have two membership numbers?

Duplicate membership numbers can occur when your membership number has not been applied when making future bookings and the system will automatically generate a new membership number.

This could result in your benefits not being received on board and your cruise history will be incomplete. Please ensure you always quote your membership number at the time of booking, if booking with a Travel Agent ensure you ask for your membership number to be applied to your booking.

If you do notice that you have two membership numbers please call our Contact Centre who will be more then happy to assist you. Please visit our website for contact details.

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