Q. What is my URN?

URN stands for - Unique Reference Number. A unique reference number holds your personal details and cruise history. It consists of two letters five numbers and a letter on the end eg, DA00000A.

If you are a member of the loyalty scheme this will also be your membership number. If you are unable to locate your number please contact us on 0345 355 5111  (Local call charges apply plus your telephone company’s network access charge) with your full name (as per passport) and your full address.


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