Q. Why have I not received my on board loyalty discount?

You must be a member of the Peninsular Club in order to receive on board spend discount and have confirmed your membership number at the time of booking. This would ensure your on board spend discount is applied to all applicable purchases.

The Peninsular Club on board spend discount is applied to purchases net of any non-refundable on board spending money allocated to your on board account and/or to all linked on board accounts, where relevant.

 

Was this helpful to you?

Please rate this answer by selecting one of the options

Can't find what you are looking for?

This website uses cookies to give you the very best user experience. By using our website, you agree that we can place cookies on your device. For more information see the 'About Cookies' link at the bottom of this page.

Close

This browser is not fully supported

The P&O Cruises website is optimised for modern web browsers. It may not fully support your version of browser. If so, some functionality including forms and secure areas of the site will not function properly and you may need to upgrade or change browser.