Q. Can I take my collapsible wheelchair or scooter on a standard Shore Experience/Excursion?

Yes, provided the wheelchair or scooter be collapsed and stored in the hold of the coach and you are able to climb a few steps onto the coach. Please note you, or your companion, are responsible for collapsing the wheelchair or scooter and placing it on to the coach.

We do advise that if you are taking a wheelchair or scooter on any of our tours, that you choose suitable excursions from those listed under ‘Cruise Personaliser' or 'My P&O Cruises'.

Mediterranean

Providing the tour is suitable for guests with reduced mobility (tours labelled as 'limited activity') and your wheelchair or scooter collapses it can be stored in the coach's hold. Please note you, or your companion, are responsible for collapsing the wheelchair or scooter and placing it on to the coach. You must also be able to climb the steps onto the coach.

If you are unable to climb the steps to board the coach, please see Can you arrange shore excursions using adapted vehicles for those with mobility issues?

Caribbean

The mode of transport often used in the Caribbean is minibus, which will vary in size and age from port to port. Open sided buses may also be used and these may have high steps to negotiate. Please be aware that scooters/ wheelchairs or buggies cannot be stored in the minibuses as there are no storage facilities.

 

The mode of transport used for each excursion will be noted in the Tour Description via the Cruise Personaliser or My P&O Cruises and the Holiday Information booklet.

At US mainland ports of call, the tours are likely to use coaches and your wheelchair or scooter can be stored within the hold providing it is collapsible (if a minibus is used, then this will be stated in the Tour Description).

Wheelchair accessible minibuses are only available in a few ports of call and can only accept full time manual wheelchair users for safety reasons, the only exception to this is Barbados as they have larger buses. For all regular tours, from the main shore excursion programme, you would be required to leave your wheelchair on the ship as there are no storage facilities at the quay side.

Wheelchair and scooters users have the following options:

  • Go ashore independently
  • Take a taxi to where they wish to go (the Tours Desk on board can assist in arranging this)
  • Take a regular tour, from the main shore excursion programme, however you would need to consider the amount of walking involved, this is indicated in the shore excursions brochure on-line.


Please refer to the ‘You need to know’ section of the P&O Cruises brochure where, under the headings ‘Disabilities & mobility’ and ‘Mobility ashore’, you will find details of factors to bear in mind before booking your excursions.

We have tried to give an idea of the physical conditions and general environment on each excursion in the description, but have not recommended particular excursions for those guests with reduced mobility or who use a wheelchair, as everyone has differing abilities. Generally, full size coaches are able to accommodate small, collapsible scooters and /or manual wheelchairs (a limited number per coach). The coach driver is, however, unable to assist with the loading of scooters or wheelchairs into the vehicle. Where minibuses / trolley trains are used to operate shore excursions, the storage space is insufficient to be able to accommodate wheelchairs or scooters. If you would like more details about a particular excursion, please speak to the Shore Excursion Manager on-board

 

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