Q. What is the Shore Excursions Price Promise?

We want you to feel confident when booking your P&O Cruises Shore Excursions that you are getting the best price. Once you have purchased a P&O Cruises Shore Excursion, if you find that same shore excursion elsewhere at a lower price, you can receive 110% of the difference in price in the form of a non-refundable on board credit. This currently only applies to ships sailing to the Caribbean.

The URL for this is http://www.pocruises.com/caribbean-fly-cruises/price-promise/

Download the Shore Excursion Price Promise form here. (https://www.pocruises.com/Global/pdf/Price-Promise-Request-Form.pdf)

Follow these steps:

  • Purchase your shore excursion through P&O Cruises
  • If you find the same shore excursion elsewhere for a lower price, submit your Shore Excursion Price Promise form via email to pricepromise@pocruises.com Download the request form here.(https://www.pocruises.com/Global/pdf/Price-Promise-Request-Form.pdf)
  • Within two business days, you will be notified if your request meets the Shore Excursion Price Promise criteria
  • If your request is accepted, you will receive 110% of the difference in price to enjoy in the form of a non-refundable on board credit
  • The guarantee applies to shore excursions advertised with pricing and publicly available. This is valid pre-cruise only and requests must be submitted at least 16 days prior to your sail date.


If you have any questions, please contact us via email: pricepromise@pocruises.com

For more details, please see complete terms and conditions.



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