- All Help Topics
- Before You Sail
- Meet The Fleet
- Life On Board
- On Shore
- Returning Home
- Special Occasions
Can't find what you're looking for?
If you've searched for your question, but still can't find the answer, use our online form and we'll get back to you, usually within 4 days. To do so, please click here.
Please note that should your enquiry relate to your specific booking you will need to call our Customer Contact Centre on 0843 374 0111 between the hours of 8am and 8pm Monday to Friday, 9am to 5pm Saturday & 10am to 4pm Sunday.
How much should I pay for tips?
A discretionary, daily amount of £3.50 per person aged 12 and over will be added to passengers' on board accounts.
This policy creates clarity for everyone by removing any awkwardness and confusion, whilst ensuring that passengers are still able to recognise excellent service.
Should you wish to amend this amount in anyway, you can do so by visiting Reception at any stage during your cruise.