Q. What is the contact number for the Customer Contact Centre?

The contact number for the Customer Contact Centre is 0345 355 5111 (local call charges apply). 

We are open

Monday - Friday 8.00-20.00
Saturday - 9.00-17.00
Sunday - 10.00-16.00


and can assist with the following enquiries:

  • Flight deviations and stopovers
  • Flight upgrades
  • Name changes on flights
  • Diet requests on flights
  • Luggage enquiries
  • Aircraft type/durations
  • Seats and Flight Seat Booker
  • Hotel package/transfer enquiries
  • Flight confirmations

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