Q. Are meals and drinks included on my flight?

The in-flight service offering varies depending on carrier, route and whether you are travelling on a charter or scheduled flight. For further information you may find the following question useful: How do I know if I am travelling on a charter or scheduled flight?

 

Mediterranean fly-cruises

A buy on-board service will be available for drinks and snacks during your flight.

In-flight meals are pre-bookable on short-haul flights with Thomas Cook Airlines and Jet2.  Airlines advise guests to pre-book meals in advance to avoid disappointment.

 

Thomas Cook Airlines:

Visit thomascookairlines.com/mybooking.

Choose “Other Tour Operator” from “Where did you book your flight/trip?”, then select P&O Cruises from the drop down list.

Input your P&O Cruises booking reference in the Booking number box, as well as your first name and surname. Please ensure that you enter your first name and surname  as it appears on your passport to ensure your Thomas Cook in-flight bookings matches the P&O Cruises manifest.

There is a choice of meals available, which can be pre-purchased for everyone in your party.

 

Jet2:

The majority of guests travelling on a Jet2 flight will be booked on a “group”. The airline has made special arrangements to allow online check-in, pre-purchase your meals, seats and excess baggage via a dedicated P&O Cruises link on their website.You will be able to pre-book in-flight meals via the Jet2 website from approximately 60 days prior to departure. Visit Jet2.com/pocruises, quoting your surname and cruise booking reference, and follow the links (please note that this is a dedicated P&O Cruises link, and you will be unable to use the standard ‘Manage My Booking’ section of Jet2’s website).

If you book your holiday within 60 days prior to departure, please allow 7 days before attempting to access the Jet2 website.

 

Some guests will be booked separately from the P&O Cruises group seats, and although you’ll be on the same flight as other P&O Cruises guests, you will need a Jet2 booking reference to log into their Manage My Booking section of their website. The booking reference can be found on your E-Ticket or by calling our Customer Contact Centre on 03453 555 111 (local call charges apply).

 

Caribbean fly-cruises - TUI Airways and Thomas Cook Airlines charter flights

Economy class: You will receive a main meal, after which, tea and coffee will be served. You will also be served a snack on your outbound flight and breakfast on your inbound flight. Any additional beverages will be at an additional charge.

 

Premium economy class: A complimentary in-flight bar (excluding Champagne) is available throughout the flight. You’ll also receive an enhanced meal choice for your complimentary main meal, plus a snack on your outward flight and breakfast on your inbound flight. Tea and coffee will also be served following your in-flight meals. 

Please be aware that when we charter aircraft from an airline, we tailor the services offered for our guests, so these may differ from the airline’s advertised services.

 

Dubai & Arabian Gulf fly-cruises

The majority of flights will be on scheduled airlines and so the in-flight catering will be the standard service for the airline.

The catering on the Virgin Atlantic charter flight from Manchester will be as per the airline’s standard service.

 

Dietary requirements on charter flights

Airlines can provide the following meal types only:

  • Vegetarian
  • Vegan (lactose/dairy free)
  • Diabetic meal
  • Gluten free
  • Child meal
  • Fruit platter

 

Please note that only one request per person can be made and that meal types cannot be combined. It is not possible to request anything other than the above meal types as the charter airlines are unable to provide alternatives.

 

Scheduled flights

The on-board service offered will vary depending on airline, cabin type and route. Please visit your airline’s website for further information.

 

Dietary requirements on scheduled flights

Some airlines are able to cater for specific dietary needs. If you have any such requirement, we recommend that you liaise directly with the airline to ensure that your needs can be adequately catered for. Please note that not all requests can be guaranteed and requests must be made at least 48 hours before your flight.You will need your ‘airline locator’ to make your request which can be found on your E-Ticket or by calling our Customer Contact Centre on 03453 555 111 (local call charges apply).

 

 

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