Q. What do I need to do if I am paying my on board account in cash?

If you wish to settle your account using cash then please note that there are limits on the amount of cash that can be deposited on your account, which vary by cruise length.  Please note that you will not be permitted to deposit cash as payment for any goods totaling €9,000 or more (equivalent in the ship’s currency) and these transactions must be settled using your registered card.

You still need to register a credit or debit card at check-in, even if you intend to settle your on board account in cash. Please note you will be asked to enter your 4 digit pin number for verification. 

Your on board account must be kept in credit at all times. 

Should your account no longer be in credit, any outstanding balance will be charged to your card unless further cash is provided. 

We are unable to accept:

  • money transfers to the ship (other than gift credits, however these are non refundable and cannot be taken out as cash) either prior to embarkation or whilst on-board.
  • personal cheques, traveller’s cheques or prepaid credit cards


Any unused cash on your account can be refunded back to you at the end of the cruise by you visiting the reception desk prior to disembarking. Any credit due to be returned to you will be clearly shown on you final statement which will be delivered to your cabin on the last night of the cruise.

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