Q. Can I arrange travel insurance through you?

You can arrange travel insurance through our travel partner Holiday Extras Insurance by calling 0800 093 3070, quoting reference PAOHX.

You can access further information via the 'Preparing to Go' section of your Cruise Personaliser or My P&O Cruises.


It is a condition of the Contract that every passenger must have valid travel insurance (which must cover for pre-existing medical conditions) in force for the entire duration of the Package. The insurance policy must, as a minimum, include medical and repatriation coverage for not less than £2 million.

Wherever possible P&O Cruises will offer general assistance to passengers who suffer illness, personal injury or death during the period of the package.

Any cost or expense which is reasonably incurred by P&O Cruises for or on behalf of the passenger in respect of any form of medical, dental or similar treatment, hotel, transportation, repatriation or any other expense shall be repayable by the Passenger to P&O Cruises, whether or not such sum is covered by the Passengers travel insurance.

Please note - It is your responsibility to check with your travel insurance provider, if your coverage is sufficient. We would also recommend that you have adequate cancellation cover.

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