Q. Do you provide hoists?

We do not provide cabin hoists, but you may bring your own or hire one. Our recommended supplier, Mobility at Sea, provide a number of different items and can be contacted on 0800 328 1699. Alternatively you can use your own hire company.

If you are bringing your own or hired hoist, please ensure that the cabin booked is suitable, that the equipment will fit through the cabin door and there will be sufficient floor space.

If you are bringing your own or hired hoist, you will need to check that the hoist is compatible with the ship's electrical supply, (see below).The standard electrical supply in the United Kingdom is 50HZ (cycles) and 240V. You will need to check with the manufacturer, or supplier, that the item is safe to use and that the overall performance will not be affected or damaged at 60HZ.

Arcadia - 220V / 110V / 110HZ
Aurora - 220V / 60HZ
Azura - 230V / 115V / 60HZ
Britannia - 230V / 120V / 60HZ
Oceana - 220V / 110V / 110HZ
Ventura - 230V / 115V / 60HZ

Please contact the Reception Desk once you have embarked the ship in order for the ship's Electrical Officer to test your equipment prior to sailing. We would suggest you check in no later than the allocated time on your ticket to ensure that you have enough time to do this. You will be responsible for the carriage and installation of your own electrical equipment and your hoist must remain in your stateroom at all times.

Please also ensure you complete the relevant section of the Mobility Questionnaire. If you have not received a questionnaire, please call our Customer Contact Centre please visit our website for contact details.

Pool hoists are available on all ships.


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