Q. Can I pre board my luggage?

World Cruise

It is possible to pre board your luggage in Southampton if you are joining the ship later on in the cruise. Please note this service is only available prior to the ship(s) departing from Southampton and for World Cruises. For non World Cruises please see below.  

This service will be available for the J901 2019 World Cruise, this will be available from 1st August 2018.

Cost & Luggage Allowance

There is a charge of approximately £35* per case. A maximum of 1 case of 23kg per person can be pre boarded and a maximum of 2 cases per cabin. 

*Please note, prices are subject to change without notice.

 

How to Register for this Service

You may register your booking reference by calling our Customer Contact Centre please visit our website for contact details.

Once you have registered, a pre boarding luggage pack will be sent to you approximately 4 weeks prior to the ship setting sail from Southampton. The pack includes an indemnity form, delivery instructions, dates and dimensions and hold-labels for the cases. 

If you are leaving the ship before the end of its World Cruise, please see "Can I leave my luggage on board if I am doing part of a world voyage?

In addition to pre boarding luggage, you can also have The Baggage Handling Company take your luggage to Southampton for pre boarding, then join the ship at a later date, then have The Baggage Handling Company deliver your luggage back home.

Please note that guests will be charged by both Carnival UK and The Baggage Handling Company if they take this option as they are two separate services organised by two separate companies.

 

 

Non World Cruise

For all other cruises departing from Southampton, you may wish to arrange to have your luggage sent to the ship prior to embarkation.

The Baggage Handling Company is providing a lighter way to travel for all cruise-goers who depart from Southampton. 

The service means that your luggage can be collected from your home and transported to the port up to 96 hours before your cruise leaves, so you don't have to worry about your luggage until you reach your cabin. Safely sealed and stored in a secure facility before departure, the service guarantees complete peace of mind over the security of your luggage once in the possession of The Baggage Handling Company. 

On return from your holiday, you will be met by a representative in the terminal, who will reseal your luggage and return it to you on the date agreed. The service is available from £36* bag return each way.



How to Book

To find out more or to book this service before your next cruise please visit the dedicated website for P&O Cruises guests: www.thebaggagehandlingcompany.com or telephone their P&O Cruises customer line on 0345 355 5111 (Calls cost 3p per minute plus your telephone company’s network access charge).

*Please note that prices are subject to change

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