Q. Can I bring my own hoist on board?

If you are bringing your own or hired hoist, you will need to check that the hoist is compatible with the ship's electrical supply, (see below).The standard electrical supply in the United Kingdom is 50HZ (cycles) and 240V. You will need to check with the manufacturer, or supplier, that the item is safe to use and that the overall performance will not be affected or damaged at 60HZ.


Arcadia - 220V / 110V / 110HZ
Aurora - 220V / 60HZ
Azura - 230V / 115V / 60HZ
Oceana - 220V / 110V / 110HZ
Ventura - 230V / 115V / 60HZ

Please contact the Reception Desk once you have embarked the ship in order for the ship's Electrical Officer to test your equipment prior to sailing. We would suggest you check in no later than the allocated time on your ticket to ensure that you have enough time to do this. You will be responsible for the carriage and installation of your own electrical equipment and your hoist must remain in your stateroom at all times.

Please also ensure you complete the relevant section of the Mobility Questionnaire. If you have not received a questionnaire, please call our Customer Contact Centre please visit our website for contact details.

Pool hoists are available on selected ships.

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