Q. Can I make a name change on an existing booking?

Yes, we do allow complete name changes on bookings up to 4 days before departure. Full details can be found in our booking terms and conditions. An administration fee of approximately £20 will be charged per name change, other fees may also apply, such as airline and/or hotel charges if applicable.

If you need to make a name change and you have booked with a Travel Agent, you must contact them to discuss these changes.  If you have booked direct, please contact our Customer Contact Centre on 0843 374 0111 (calls cost 3.19p per minute plus your telephone company’s network access charge).

Bookings with flights

If you have flights included in your booking and require a name change please contact our Customer Contact Centre on 0843 374 0111 and select option 3 at your earliest opportunity (calls cost 3.19p per minute plus your telephone company’s network access charge).  


Any amendments to your booking may incur additional charges.

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