Q. When is pre-cruise information sent to me?

These are posted to UK guests booked on the P&O Cruises Select Fare approximately 84 days prior to departure and can take up to three weeks to doormat.  If you have not received a cabin number your luggage labels will be absent, once your cabin number has been allocated you will need to print these off by visiting the Cruise Personaliser or My P&O Cruises.

If you have supplied us with a email address at the time of booking, you will receive an email to invite you to visit the Cruise Personaliser or My P&O Cruises to view your Shore Excursions, Spa, Dining and other services when they become available.

The above information can be found online for passengers who have opted to create their own E-Brochure via the Cruise Personaliser or My P&O Cruises or passengers who are automatically opted in to our online services.

If you are within these time scales and have not opted to print your own E-Brochure, are not booked on an Early Saver, Late Saver or other promotional fare, please call our Customer Contact Centre on 0345 355 5111.

A shore excursions brochure can be accessed from the Cruise Personaliser or My P&O Cruises within the 'Your Holiday Information' section approximately 12 weeks prior to departure.

Here you are able to select the areas of interest in order to create a personalised brochure which you are able to then print.


Was this helpful to you?

Please rate this answer by selecting one of the options

Can't find what you are looking for?

This website uses cookies to give you the very best user experience. By using our website, you agree that we can place cookies on your device. For more information see the 'About Cookies' link at the bottom of this page.


This browser is not fully supported

The P&O Cruises website is optimised for modern web browsers. It may not fully support your version of browser. If so, some functionality including forms and secure areas of the site will not function properly and you may need to upgrade or change browser.