Q. Do you allow assistance dogs on board?

P&O cruises accepts registered assistance dogs on board that have been specifically trained to assist a person with a disability and has been certified by an organisation that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organisations worldwide.

Emotional support dogs are not recognised as an assistance dog by the above organisations and are not permitted on-board.

Assistance dogs may not be permitted ashore in certain ports of call, in line with current DEFRA regulations which apply in the UK.

Please see - General information and terms and conditions.

If you would like to travel with your assistance dog, please complete the relevant section of the mobility questionnaire.

To requests a questionnaire please call our Customer Contact Centre, please visit our website for contact details, or email disability@carnivlukgroup.com.


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