Q. What is a pre cruise mailing, and when is it sent?

A pre cruise mailing is the documentation that is provided prior to a cruise which includes general information about life on board along with shore excursion information, visa & vaccination information, gift collection & luggage labels.

Luggage Labels

Luggage labels will be included in your pre cruise mailing if your cabin has been allocated at the time the information is sent (approximately four weeks prior to departure, unless you have opted to create an E-brochure. (If your cabin has been allocated after this information is sent please visit Cruise Personaliser to print your luggage labels).


For guests booked on a P&O Cruises Select, a posted version of the pre cruise mailing arrive approximately four weeks prior to departure, unless you have opted to create your own E-Brochure via the Cruise Personaliser. Please see question: Have I opted in to create my own personalised E-Brochure?

For guests booked on a Early Saver, Late Saver/Net rates or any other promotional fare, will receive their pre cruise documentation electronically via Cruise Personaliser.

Please note if you have received a Special Fare Quote discount on any fare, your pre cruise documentation will only be available via Cruise Personaliser.

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