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Can't find what you're looking for?

If you've searched for your question, but still can't find the answer, use our online form and we'll get back to you, usually within 4 days. To do so, please click here.

Please note that should your enquiry relate to your specific booking you will need to call our Customer Contact Centre on 0843 374 0111 between the hours of 8am and 8pm Monday to Friday, 9am to 5pm Saturday & 10am to 4pm Sunday.

Are coach transfers available to / from Southampton?

Yes, coach transfers are available. Please contact Cruise Connect for more information and booking on 0843 374 2246.

Please see "Where do coach transfers pick up from?" for details of pick up points.


Luggage Allowance

You can take three medium sized suitcases, each weighing no more than 20Kg and a small piece of hand luggage.

Please bear in mind that the inside of a coach only has a parcel shelf and an airline cabin bag cannot be stored inside the coach.

Cruise Connect reserve the right to refuse to carry items deemed by the driver to be in excess of this weight or they may ask you for your assistance or for you to handle your own luggage in and out of the luggage holds.

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