Q. Do you provide storage for wheelchairs, scooters or mobility aids?

All mobility scooters, wheelchairs and other aids to mobility must be stored inside your cabin when not in use, they cannot be left outside your cabin door.  Public walkways and stairwells must be kept clear in case of an emergency. Unfortunately we are unable to offer alternative storage for any mobility equipment and we may ask you to disembark if your personal mobility equipment will not fit in your cabin.  

There are allocated wheelchair spaces in our theatres for the use of full time wheelchair users and their companions, as well as well as wheelchair access into all our entertainment venues.

Please note that we do not accept segways, trikes or any similar non standard aids to mobility on board.

 

Mobility equipment

To support you while you are on board, we are able to provide the following items on a first come, first served basis, any items required in addition to the below must be provided independently. To request one of the below mobility aids, please select the relevant option on the mobility and medical questionnaire.

All loaned mobility aids have a maximum user weight limit of 190.5kg/420lb, with the exception of the shower stools which have a maximum user weight of 127kg/280lb. 

  • Shower stools
  • Shower chairs
  • Raised toilet seats
  • Bath benches
  • Bath seats

 

Mobility at Sea our recommended supplier, can provide a number of different items for hire, which can be tailored to specific mobility requirements or sizes.  All items are subject to availability and must be ordered in advance.  You can visit their website: http://mobilityatsea.co.uk/ or contact them on 0800 328 1699 (Calls cost 5p per minute plus your telephone company’s network access charge).

May we remind you that, should you make independent hire arrangements, including the rental of wheelchairs, mobility scooters and hoists, you must keep your equipment with you at all times within the terminal area.  Any items left unattended will be disposed of and we are unable to accept responsibility for unattended items.

 

Bringing furniture on board

All furniture supplied on board a ship such as the beds in the cabins, mattresses, carpets, wall coverings etc have to meet very stringent maritime safety regulations and are all supplied with a Fire Rating Certificate tested to standards laid down by the International Maritime Organisation (IMO). 

Therefore we are unable to allow guests to bring items of furniture on board any of our ships unless they have the appropriate IMO Fire Rating Certificate.  Size and weight restrictions to certain items of furniture for safety reasons also apply. 

Fire Rating Certificate. Size and weight restrictions to certain items of furniture for safety reasons also apply. 

 

If you are bringing a mobility scooter you must be booked in an accessible cabin or selected suite/mini suite. Electric wheelchairs are permitted in all cabins as long as the wheelchair can fold to fit through the cabin door unaided.

 

For detailed information, please see Which cabins are suitable for mobility scooter users? and Which cabins are suitable for a full time wheelchair user?

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