Q. What is Cruise Personaliser and what can I do on it?
The Cruise Personaliser is an online tool which is available 24 hours after a booking is confirmed.
You can use Cruise Personaliser to view a whole host of essential information, relating to your customer and their cruise including:
- Full holiday itinerary, which will incorporate any pre-purchased products and services
- Visa and vaccination requirements
- Embarkation and disembarkation arrangements
- Dress code information
- Shuttle bus information
- Little Luxuries information
Hotels can also be booked through the Cruise Personaliser, where we have partnered with a number of local hotels offering additional benefits or a discounted rate exclusive to P&O passengers. The hotels we have partnerships with are:
These can be found in the 'Getting There and Back' section of the Cruise Personaliser.
You can also:
- Amend bed configuration
- Amend evening dining preference (Select Price and Cunard Fare only)
- Collate and print an eBrochure
- Provide us with all of the necessary passport, next of kin and travel insurance information
- Retrieve and print E-Tickets and Luggage Labels
- Print and complete the Carnival UK registration form, required by those travelling with children who would like to use the children’s facilities
- Pre-purchase products and services:
| Shore Excursions | approximately 12 weeks prior to departure |
| Select Dining Venues (not all venues are available to pre-purchase) |
120 days before sailing for Ligurian, Baltic, Caribbean 118 days for remaining tiers & newcomers |
| Britannia - The Cookery Club |
120 days before sailing for Ligurian, Baltic, Caribbean |
| Britannia - The Limelight Club |
90 days before sailing for Ligurian, Baltic, Caribbean |
| Charter flight seats | 100 days before sailing for Ligurian, Baltic, Caribbean 98 days for remaining tiers & newcomers |
| Spa | 120 days before sailing for Ligurian, Baltic, Caribbean 118 days for remaining tiers & newcomers |
Please note, the pre-purchase window closes 3 days prior to sailing. After this time, all further bookings, modifications and cancellations must be handled on board.
