Q. What is Cruise Personaliser and what can I do on it?

The Cruise Personaliser is an online tool which is available 24 hours after a booking is confirmed.

You can use Cruise Personaliser to view a whole host of essential information, relating to your customer and their cruise including: 

 

Hotels can also be booked through the Cruise Personaliser, where we have partnered with a number of local hotels offering additional benefits or a discounted rate exclusive to P&O passengers. The hotels we have partnerships with are:

 

These can be found in the 'Getting There and Back' section of the Cruise Personaliser.

 

You can also: 

  • Amend bed configuration
  • Amend evening dining preference (Select Price and Cunard Fare only)
  • Collate and print an eBrochure
  • Provide us with all of the necessary passport, next of kin and travel insurance information
  • Retrieve and print E-Tickets and Luggage Labels
  • Print and complete the Carnival UK registration form, required by those travelling with children who would like to use the children’s facilities
  • Pre-purchase products and services:

 

Shore Excursions approximately 12 weeks prior to departure
Select Dining Venues
(not all venues are available to pre-purchase)
120 days before sailing for Ligurian, Baltic, Caribbean
118 days for remaining tiers & newcomers
Britannia - The Cookery Club

120 days before sailing for Ligurian, Baltic, Caribbean
118 days for remaining tiers & newcomers

Britannia - The Limelight Club

90 days before sailing for Ligurian, Baltic, Caribbean
88 days for remaining tiers & newcomers

Charter flight seats 100 days before sailing for Ligurian, Baltic, Caribbean
98 days for remaining tiers & newcomers
Spa 120 days before sailing for Ligurian, Baltic, Caribbean
118 days for remaining tiers & newcomers

 

Please note, the pre-purchase window closes 3 days prior to sailing.  After this time, all further bookings, modifications and cancellations must be handled on board.

 

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