Q. Can you cater for guests with disabilities?


All our ships feature adapted cabins which are suitable for wheelchair and mobility scooter users, and you can navigate the ships via the accessible routes to public venues and most deck areas.  


Our adapted cabins feature wide doorways, sufficient floor space for wheelchair manoeuvrability and balcony cabins feature ramped access to the balcony. The bathroom is a wet room style shower room with a flush threshold, grab rails for the shower and toilet and pull down shower chair.

Arcadia offers a number of partially accessible cabins, these cabins are not suitable for full time wheelchair users.


Infra-red hearing support systems are available within a number of our show lounges and theatres, and we can supply in cabin visual alert systems and textphones. In addition, key on board literature is available in braille and we welcome certified assistance dogs on board.


When sailing from Southampton, we can offer wheelchair assistance for embarkation and disembarkation. And when you are flying to meet the ship on a flight organised by P&O Cruises, assistance from check-in to on board the aircraft can be provided.


As a cruise is quite different from a land based holiday, we recommend you are accompanied by a travelling companion who is responsible for providing any assistance with day to day living that you would normally require at home.


Please let us know by calling our Customer Contact Centre please visit our website for contact details, if you have a medical or mobility request or requirement when you make your booking to ensure we can meet your needs.

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